1. Acceptance of Terms

    By accessing or using the services provided by CONNECTED MOBILITY LLC (“Company,” “we,” “us,” or “our”), including but not limited to scheduling transportation, submitting referrals, or requesting quotes through our website www.connectedmobility-llc.com, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

  2. Services Provided

    CONNECTED MOBILITY LLC offers non-emergency medical transportation services, including but not limited to:

    • Dialysis transportation
    • Ambulatory transportation
    • Wheelchair-accessible transportation

    Our services are designed to provide safe, timely, and reliable transportation to medical appointments and healthcare facilities.

  3. User Responsibilities

    By using our services, you agree to:

    • Provide accurate and complete information when scheduling transportation.
    • Ensure that you or the individual for whom you are scheduling transportation is ready at the designated pickup time and location.
    • Notify us promptly of any changes or cancellations to scheduled services.

  4. Scheduling and Cancellations

    • Appointments should be scheduled in advance through our Website or by contacting us directly.
    • Cancellations must be made at least 24 hours before the scheduled pickup time. Late cancellations may be subject to fees.

  5. Payment Terms

    • Payment for services is due at the time of service unless prior arrangements have been made.
    • We accept various forms of payment, including insurance and private pay.
    • Any co-pays or deductibles are the responsibility of the passenger or their representative.

  6. Limitation of Liability

    CONNECTED MOBILITY LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.

  7. Privacy Policy

    We are committed to protecting your privacy. Our Privacy Policy, available on our Website, outlines how we collect, use, and safeguard your personal information.

  8. Changes to Terms

    We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website.

  9. Governing Law

    These Terms are governed by the laws of the State of California. Any disputes arising under these Terms shall be resolved in the appropriate courts of California.

  10. Contact Information

    For questions or concerns regarding these Terms, please contact us at: